|
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|
| Function |
Key
Contact |
|---|---|
General
PC |
|
| New PC recommendations | TD |
| PC Hardware Support (hard drive, memory install, etc.) | TD, Virak |
| General
PC Technical Issues, Classroom Projector Assistance |
TD, Virak |
| PC Email, Webmail Issues | TD, Virak |
| New PC Setup | Virak, TD |
General
Mac |
|
| Mac Hardware Support | Stan |
| General Mac Tech Support | Stan |
| Mac Email, Webmail Issues | Stan |
| New Mac Setup | Stan |
Websites |
|
| Website Issues | Marcie, Stan |
| Websites - New Site Creation | Marcie |
| Websites - Maintenance | Marcie |
| Websites - New Accounts | Stan, Marcie |
Other |
|
| Palm Pilot | Jeremy |
| Corporate Time | Marcie |
| Xerox - Configuration for Scan-to-email only | Virak |
| Programming Issues | Marcie (web,
accounting), Jeremy (web, instructional) |
| Scantron (Course Evals) | Jeremy |
| Docushare/Flowport | Marcie |
| Webfiles | Jeremy |
| Printer Note: We can only provide the most basic printer support. Please call the manufacturer for most support issues. |
TD, Virak, Jeremy |
| |